Introduction

At Oilment, we strive to ensure your satisfaction with our products. If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions.

Eligibility for Refunds

Timeframe: Refund requests must be made within 5 days of receiving the product.
Condition: The product must be unused, in its original packaging, and in the same condition as received.

Non-Refundable Items
Gift cards
Sale items (unless defective)
Products that have been opened or used

How to Request a Refund

Contact Us: Email us at support@oilment.in with your order number, a description of the issue, and any supporting documentation (e.g., photos).

Return Authorization: We will review your request and provide a return authorization if eligible.
Return Shipping: Ship the product back to us at the provided address. You are responsible for return shipping costs.

Refund Processing: Once we receive and inspect the returned product, we will process your refund. Please allow [X] business days for the refund to be credited to your original payment method.

Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 5 days of receiving the product. We will provide instructions for returning the product and offer a replacement or refund.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at: support@oilment.in.